by Robin Lang, LAR Membership Services
This year we used a different payment service for dues payment. From our end, it simplified the process and the accuracy by a lot. More than a lot! It has been terrific! It is integrated with our membership database, so you benefit from the access by being able to sign-up for classes, view CE Credit, search for members and more!
We have had a few small issues here and there, but I will say the biggest problem was PASSWORDS. Most members had to type in the default password and choose a new one. Sometimes that didn’t work, so they would call me for help. I am always happy to talk with any member about anything I can help them with. I can reset the password very quickly, but most people kind of groaned when they had to remember “one more password”. I even had one person tell me “I hate passwords”. We have something in common, so do I!
Monday night I asked my son to cancel our milk delivery since he was on the computer and I was in the kitchen with relatives. He tried 4-5 times with different email/password combinations and couldn’t get it to work. I told him to remind me so that I could try before our 7pm deadline. Guess who ended up with milk the next morning when we already had 1.5 gallons?
My husband has used a password manager for years and has been telling me I should do it. I always felt like I didn’t have time to “figure it out”, but after all that milk, I decided it was time!
Right off the bat I tried LastPass. It is available for from their website, and also as an iOS or Android app. I went to create an account and found I already had one. Oops. I absolutely had no idea what my password was. I used the hint, and once I saw it remembered I was able to enter a very detailed hint, and knew right away what it was. That was actually pretty remarkable since it is a password that I have never used anywhere else! Upon installation on the computer, LastPass creates a LastPass browser button on Chrome. It then walks you through adding your first password – I chose my Amazon account. Then I added other hard to remember passwords such as the dairy, my google account, and a few others. I still have more to add, but I am on track to solving this very annoying problem.
There are a lot of password managers out there. How did I choose one? Well, LastPass is free to try and then costs $12/year. I am all for inexpensive AND good. I’m willing to pay $12.00/year to save myself from $15.00 in milk mistakes. Most other password managers seem to cost more. Here is a handy grid to look at from PC Magazine to get some other ideas.
I then wondered how safe the password managers are. Most security professionals believe that using a password manager is safer than not using one. You will hopefully choose stronger and more varied passwords, rather than using simple ones over and over. Password managers are heavily encrypted, much more than any DIY password management strategy. In 2015, LastPass was hacked, and no passwords were compromised. That said, always use a strong master password for any password manager you choose.
Questions??? Email or call Robin in the LAR Office.